Grayson Family Homes was founded with “old fashioned” values in terms of today’s business culture, and these values are the essence behind our commitment to your building experience with us.

• Honesty ---every aspect of our business relationship is clearly defined and open for inspection and review at all times. Our financial records for our projects are impeccable. We hide nothing, and our previous customers know that.

• Trust---this is the very foundation of all lasting business or social relationships. This attribute is always earned, never simply a “given”. It is precious to us, and we strive to great lengths to assure potential customers that we stand out from others in our industry in this regard. At the end of our projects, a customer’s comment about our trustworthiness in having delivered on their vision of their dream home or remodeling/renovation project is our ultimate compliment and goal.

• Integrity---we gladly provide you with the ability to examine our references and prior dealings with Customers, Financial Institutions, Suppliers, and our Sub-Contractors. What they have to say about their own experiences with our building history with them is the most important reward that we can put forth for each new customer.

• Knowledge---unlike some larger building companies and their owners, we have true “hands-on” abilities from working within the construction industry for over forty years. We know the construction process from the ground up and have physically performed the work with our own hands over many, many years. Thus, we can readily judge the work efforts of employees or sub-contractors and know if the job is being done correctly.

• Experience---we’ve been in business since 1977 and have been involved in every aspect of the real estate process, including land sales; zoning matters; land development, including clearing the land, installing water and sewer lines, drainage and retention structures, curb and gutters, street paving, and sales of lots to other builders; commercial development and building; construction of single family homes, townhomes, apartments, and custom homes; decorated Model Homes with on-site sales staff and training; and thirty-five years as a Georgia licensed real estate broker and MLS member.

• Relationships---the longevity of long-term relationships extends to every aspect of our management style and dedication. Close working relationships and an understanding that the common goal of complete Customer Satisfaction requires the mutual commitment of everyone involved in the project. This begins with the relationship of the Customer and the Builder, and it then extends to the entire supplier and sub-contractor team. In most instances, the Grayson Family Homes team has been working together for over ten years, and this promotes mutual trust and commitment among everyone to do the job right, the first time, as well as both “on time” and “on budget”. This, then, promotes the achievement of complete customer satisfaction and preserves the lasting relationship with that customer.

• Communication---we believe quite strongly in timely and accurate communication between our customers and our building team. Knowing what is happening, and when, is vital to maintaining the close relationships necessary in staying on course without interruption, delays, or unnecessary surprises. We focus on communication as an essential business attribute in meeting our customer’s expectations.

• Fairness---we promote the guidelines of the Golden Rule: “Do unto others as you would have them do unto you.” It is inevitable that, along the way, some things may sometimes occur whereby common sense judgment must come to bear about any misconceptions or differences as to a variety of factors. When, and if, such a situation occurs, we believe that all parties must deal fairly with the situation, and we cover this in all of our contracts. If something slips by us, we make it “right” within the terms of our contract and warranty program, but more importantly, within our own level of conciousness about what is right and correct.

• Accountability---we hold everyone that works with our company as accountable for the work that they do for us and how it impacts upon our reputation in achieving a lasting, positive reflection on the work that we do. We recognize either good workmanship as well as anything less than our standards; we never accept less than a very high quality standard.

Grayson Family Homes proudly stands upon it history and heritage of standing by the above principles with all of its Customers and building team members. We will gladly provide you with an extensive list of references that will verify their own experiences with us and their building or business relationships with us.